Role onboarding
Choose helper or assisted user on first launch. Change it later in Settings.
Trusted pairing
6-digit invitation, hashed and rate-limited. Confirm the helper’s name before you accept.
Granular consent
Basic help, extra phone details, and screenshots are separate switches. Everything starts off until you turn it on.
Help requests
Pick a problem, add an optional description, and review what will and will not be sent.
Safe phone summaries
Model, battery, storage, app count, and permission types — not file names, messages, or app contents.
PhoneAid’s suggestion
A rule-based first step for the helper. Guidance only — not AI and not a guarantee.
50+ solution cards
Storage, battery, WhatsApp, internet, sound, camera, notifications, strange ads, and more. Brand-aware wording where useful.
Step-by-step sessions
One step at a time. Ask for help if a menu is hard to find. Finish with solved, partly solved, or not solved.
Helper actions
Send a guide, ask for more information, request a screenshot, request phone status, or send a short instruction.
Manual screenshots
System photo picker only. Never captured automatically. Private storage, scoped to the pairing.
Screenshot notes
Helpers can add a short note on a received image so the other person knows where to tap.
Simple Assist Mode
Larger buttons and simpler screens for people who want less clutter.
Privacy Center
See what is shared. Stop sharing. Delete shared cloud data. Delete local help history.
Ten languages
English, Turkish, German, Spanish, French, Portuguese, Arabic, Hindi, Indonesian, and Russian.
Weekly reports
A plain-language check from consented summaries. Preview-only in this free beta.